Shipping policy


 


At VIVOMOR, we are committed to ensuring that your order arrives safely and on time. Please review our shipping policy below for detailed information on order processing, shipping times, and delivery expectations.

 

 

 

Order Processing

 


All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification once your order has shipped.


Please note that during peak seasons or holidays, processing times may take slightly longer.

 

 

 

Shipping Rates & Delivery Estimates

 


Shipping charges for your order will be calculated and displayed at checkout.


Estimated Delivery Times:

 

  • Domestic (U.S.) Shipping: 5–10 business days

  • International Shipping: 1–3 weeks (depending on destination)

  • Custom-Made Products: 1–3 weeks for production and delivery

 


Delivery times are estimates and may vary due to factors outside our control, including carrier delays, weather, or customs processing.

 

 

 

Order Tracking

 


Once your order has shipped, you will receive a tracking number via email.

Please allow 24–48 hours for tracking information to become active.

 

 

 

Lost or Damaged Packages

 


VIVOMOR is not responsible for packages lost or damaged during transit.

If your order arrives damaged, please contact us immediately at: inovan.corp@outlook.com with your order number and photos of the damage, and we will assist you in resolving the issue.

 

 

 

Incorrect Address

 


Please ensure that your shipping address is accurate before placing your order.

VIVOMOR is not responsible for orders shipped to incorrectly entered addresses.

 

 

 

International Shipping & Customs

 


Your order may be subject to import duties and taxes, which are applied once a shipment reaches your destination country.

VIVOMOR is not responsible for these charges — they are the customer’s responsibility.


If you have any questions regarding your shipment, please contact us at: inovan.corp@outlook.com

 

 

 

Thank You

 


Thank you for shopping with VIVOMOR.

We appreciate your trust and look forward to delivering exceptional products and service every time.